Want to know how to manage a visit of a high-level delegation to your organization? How to treat dignitaries? How to handle formal written communication? How to navigate a formal dinner? How to be aware of the sensitivities when placing guests? What is the right order of precedence and which guests rank most highly? After completing this course, you will be equipped to meet the challenges and complexities of protocol management. We will teach you all the basics of protocol and etiquette, and the management of high-level events. You will be inspired, gain insight and indispensible knowledge and skills. You will become proficient in preparing meetings with dignitaries and become an advisor for colleagues. It is a soft-skill that needs to be nurtured or forgotten – behaving at the right place, time and occasion. Capsulized history of protocol, elements, types and the Do’s and Don’ts.