Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Employers often seek to hire staff with ‘strong interpersonal skills‘ – they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.
Professionalism is sometimes confused with being an expert in your field – there is much more to being a professional than simply acquiring the best training and skills. Becoming an expert in your field is only one part of earning the respect of clients and colleagues. A large part of achieving recognition as a professional has to do with the way that you present yourself to others and become an inspiration for others to follow.
Key to being a true professional:
Character / Attitude / Excellence / Competence / Conduct