Performance Coaching – Good to Great to Excellent!

A common misnomer in Performance Management is that Performance based Coaching happens only during annual performance discussions. In our course, we help People Managers increase their awareness that Performance Coaching is a journey and needs to be done at the right time with the right talent. The right time could be throughout the duration of Read more about Performance Coaching – Good to Great to Excellent![…]

Communication Skills for Customer Servicing

Since time immemorial, those of us in the service industry have been indoctrinated with the adage, “Customer is Always Right”. Whilst some may choose to disagree, the reality is that said service industries’ existence is based on their ability to sustain their customer base. Whilst there are numerous courses on effective customer servicing, ours is Read more about Communication Skills for Customer Servicing[…]

Digital Filmmaking

Understanding the basics of digital filmmaking and learning to tell a story in a visual sense. This 5-day course will cover all the different stages of filmmaking from the conceptualization process right up to the post-production.

Finance for Non-Financial Managers

Leading with Finance is a program designed to provide you with a thorough understanding of the principles of finance – a toolkit for making smart financial decisions and the confidence to clearly communicate those decisions to key internal and external stakeholders. This course also highlights the importance of incorporating subjective judgments into financial decision-making, empowering you Read more about Finance for Non-Financial Managers[…]

Marketing Principles and Strategic Marketing Planning

Today’s marketplace is fast changing hence it is imperative that all marketing and sales staff and their internal customers understand and apply marketing concepts and tools to their respective functions so as to achieve the level of success required of them and for the company in today’s competitive marketplace. Strategic marketing planning is a refreshing Read more about Marketing Principles and Strategic Marketing Planning[…]

Managerial Coaching

Coaching trends are not only challenging individuals to develop and manage themselves but are becoming an integral part of productive performance outcomes and accelerated learning. Many people at every level of the organisation can facilitate coaching processes and initiatives, producing a positive developmental culture within the organisation if they understand and practise Managerial Coaching in Read more about Managerial Coaching[…]

Enhancing Managerial Effectiveness Using The Myers Briggs Type Indicator®

The MBTI® is a forced-choice, self-reporting personality questionnaire used to discover and describe people’s preference for the way they orient their lives, how they gather information and make decisions. Based on Carl Jung’s theory of perception and judgement, it classifies people into 16 broad personality types. It provides a simple yet powerful way of seeing Read more about Enhancing Managerial Effectiveness Using The Myers Briggs Type Indicator®[…]